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- BUSINESS, Page 53Is That You on TV, Grandpa?
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- Commercials feature a hot new cast of characters: older people
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- By Janice Castro
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- Only once every decade or so, a new cast of characters
- sweeps into TV commercials and gives the viewing public a more
- telling picture of the U.S. population as a whole. During the
- baby-booming 1950s, advertising scenes were filled with
- contented suburban families. By the late '60s and early '70s,
- those characters gave way to a groovier generation of young
- people. In the years following that revolution, advertisers
- have slavishly followed a maxim that dictates YOUTH SELLS. In
- TV commercials, young people seemed to be the only ones driving
- cars, taking vacations and buying insurance.
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- But in the late '80s, the time has again come for a fresh
- cast of characters. This time their faces show the lines of age
- and experience because the new motto may well be MATURITY
- SELLS. In a new Eastern Air Lines ad, the happy vacationers
- cavorting on the beach are over 60. In the McDonald's
- commercial, the Lothario with an eye for the female customer is
- 75 if he's a day. And the lady who takes the Subaru for a
- joyride to the pulsing music of La Bamba must be pushing 80.
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- Advertisers are designing commercials to appeal to that vast
- and fast-growing group of consumers over 50. These citizens have
- plenty of cash, which few of them need to spend on baby-sitters
- or mortgages. Americans 50 and older control $130 billion in
- discretionary spending power, or half the annual U.S. disposable
- income. Says Hal Margolis, group senior vice president for the
- Lintas:Campbell-Ewald ad agency's Michigan office: "For a long
- time, no one in this business was paying any attention at all
- to people over 49. Then some of us started looking at the
- demographics. And we realized these people have got all the
- money!"
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- To carry the message, the ad agencies are signing up a host
- of aging TV and movie stars. Among the familiar faces: Wilford
- Brimley for Quaker Oats, Art Carney for Coca-Cola Classic,
- Barbara Billingsley and Jane Wyatt for Milk of Magnesia and
- Buddy Ebsen for McDonald's. Special modeling agencies have
- sprung up to meet the growing demand for mature actors for
- commercials. At the Ford agency, a division called Classic
- Woman offers a group of 30 models over age 40. Senior Class, a
- New York City agency started last year, books 200 men and women
- 50 to 80. Among them are a retired fireman, a judge and even a
- onetime IRS agent.
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- Until now, older characters were usually confined to
- commercials for digestive aids, denture creams and other
- products aimed at elderly consumers. But last year, when
- researchers at Grey Advertising examined thousands of TV
- commercials and print ads in a study of the mature market, they
- concluded that people 50 and up were "the invisible
- generation." Says Richard Karp, 59, executive vice president of
- creative services for Grey: "We discovered that a `Methuselah
- Syndrome' governed the lives of people in ads. They went
- straight from the cute 20s to creaky old characters in their
- late 70s, most wearing wacky clothes. There were very few people
- in their 40s, and none in their 50s and 60s." Like Karp, senior
- executives at other agencies realized that their own age group
- was being left out of the world portrayed in their ads.
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- Agencies seeking to correct that lapse are being careful
- about how they portray those generations because research is
- showing that older consumers have an angry distaste for the
- traditional advertising images of frail and dotty elders. Says
- John Ferrell, chief creative officer for the Hill, Holliday,
- Connors, Cosmopulos agency: "The way that older people are
- depicted has changed dramatically. We learned they do not
- always want to be shown pitching horseshoes, rocking in a chair
- and watching life go by."
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- Older people now do the things in ads that they do in real
- life: work, play tennis, fall in love, buy new cars. "They've
- rejoined the American family that advertisers show us," says
- Frankie Cadwell, president of Cadwell Davis Partners, a
- Manhattan ad agency. The bride in a commercial for New York
- Telephone, for example, is about 60. All of the discreetly nude
- models in ads for Lear's, a magazine for older women, are over
- 40.
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- Advertisers admit that they woke up just in time. The baby
- boomers who shook up marketing themes 25 years ago are fast
- approaching middle age. Says Karp: "We'd better get our act
- together. In five to seven years, the boomers will begin to join
- the over-50 crowd." When it comes to portraying energetic
- oldsters, advertisers have only begun to kick up their heels.
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